Customers are responsible for entering the correct delivery address for their order. Any returned packages will be subject to shipping fees.
- Delivery; All in-stock items will ship within 48 hours Monday through Friday.
- Door to door delivery only available for Gaborone residents: Customers will be sent a text giving the time window when the carrier will arrive at their home. All door to door delivery must be signed off by responsible party at the home.
- Customer must make sure someone is present at the delivery address to receive the package. Re-delivery will be at the cost of the customer.
- Carriers - Botswana Post Office
- We currently only utilize Botswana Postal Services for sending package outside Gaborone.
- Delivery Cost for Botswana Postal Services: Regular mail weight 2kg- P19.40, Express mail weight 2kg- P67.30
- All orders over P1500.00 will receive free regular mail delivery.
- Delivery time; Gaborone residents can expect same day delivery for orders placed before 11 am Monday, Wed, and Friday.
- Delivery outside Gaborone; Estimated time to be 3-4 days